Leads are the most valuable asset of a company, and most companies do not have the resources to deploy full-time resources to manage them. Maxlence assists them through our dedicated Inbound and Outbound Call Centre Support. This service is offered to our clientele in Australia. We have employed effective lead generation techniques through email, chat and voice calls. The company provides this solution for lead management, sales and support services. The script is customised to be on par with the client’s requirements. We take utmost care to maintain the customer’s brand image. Our company has the most efficient internet security system, and high standards of privacy shield the client’s data.
Our Offshore Call Centre support services include:
- Inbound Call Centre Support (B2B and B2C)
- Answering Service
- Customer Service
- Inbound and Outbound Sales
- Appointment setting
- Chat and Email Services
- Technical Support
- Order Management
We have a fully functional offshore voice and data call centre in India which is furnished with the standardised infrastructure and qualified workforce.